TICKET Schema

CREATE TABLE ticket(
  -- Do not change any column that begins with tkt_
  tkt_id INTEGER PRIMARY KEY,
  tkt_uuid TEXT UNIQUE,
  tkt_mtime DATE,
  -- Add as many field as required below this line
  type TEXT,
  status TEXT,
  subsystem TEXT,
  priority TEXT,
  severity TEXT,
  foundin TEXT,
  private_contact TEXT,
  resolution TEXT,
  title TEXT,
  comment TEXT
)

Notes

• The SQL must consist of a single SELECT statement

• If a column of the result set is named "#" then that column is assumed to hold a ticket number. A hyperlink will be created from that column to a detailed view of the ticket.

• If a column of the result set is named "bgcolor" then the content of that column determines the background color of the row.

• The first column whose name begins with underscore ("_") and all subsequent columns are shown on their own rows in the table. This might be useful for displaying the description of tickets.

• The query can join other tables in the database besides TICKET.

Examples

In this example, the first column in the result set is named "bgcolor". The value of this column is not displayed. Instead, it selects the background color of each row based on the TICKET.STATUS field of the database. The color key at the right shows the various color codes.

SELECT
  CASE WHEN status IN ('new','active') THEN '#f2dcdc'
       WHEN status='review' THEN '#e8e8bd'
       WHEN status='fixed' THEN '#cfe8bd'
       WHEN status='tested' THEN '#bde5d6'
       WHEN status='defer' THEN '#cacae5'
       ELSE '#c8c8c8' END as 'bgcolor',
  tn AS '#',
  type AS 'Type',
  status AS 'Status',
  sdate(origtime) AS 'Created',
  owner AS 'By',
  subsystem AS 'Subsys',
  sdate(changetime) AS 'Changed',
  assignedto AS 'Assigned',
  severity AS 'Svr',
  priority AS 'Pri',
  title AS 'Title'
FROM ticket

To base the background color on the TICKET.PRIORITY or TICKET.SEVERITY fields, substitute the following code for the first column of the query:

SELECT
  CASE priority WHEN 1 THEN '#f2dcdc'
       WHEN 2 THEN '#e8e8bd'
       WHEN 3 THEN '#cfe8bd'
       WHEN 4 THEN '#cacae5'
       ELSE '#c8c8c8' END as 'bgcolor',
...
FROM ticket

To see the TICKET.DESCRIPTION and TICKET.REMARKS fields, include them as the last two columns of the result set and given them names that begin with an underscore. Like this:

 SELECT
   tn AS '#',
   type AS 'Type',
   status AS 'Status',
   sdate(origtime) AS 'Created',
   owner AS 'By',
   subsystem AS 'Subsys',
   sdate(changetime) AS 'Changed',
   assignedto AS 'Assigned',
   severity AS 'Svr',
   priority AS 'Pri',
   title AS 'Title',
   description AS '_Description',   -- When the column name begins with '_'
   remarks AS '_Remarks'            -- the data is shown on a separate row.
 FROM ticket

Or, to see part of the description on the same row, use the wiki() function with some string manipulation. Using the tkt() function on the ticket number will also generate a linked field, but without the extra edit column:

 SELECT
   tkt(tn) AS '',
   title AS 'Title',
   wiki(substr(description,0,80)) AS 'Description'
 FROM ticket